Shipping Information
At End Goal, all items are made-to-order and carefully customised for each child, which means processing can take a little longer than standard ready-to-ship products.
Estimated Delivery Times
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Orders are usually processed and shipped the next working day
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Standard shipping typically takes 2-3 working days from dispatch, depending on your location.
Important: While we aim to deliver within the estimated timeframe, delivery can occasionally exceed 10 working days past the promised date due to factors outside our control, such as delays with third-party couriers.
If your order has not arrived within 10 working days of the expected delivery date, please contact us immediately. We will do our best to assist and track your order. Please note that replacements are subject to stock availability.
Customer Responsibility
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Please ensure your shipping address is accurate and complete. End Goal cannot be held responsible for items lost or delayed due to incorrect address details.
Thank you for your patience and understanding, every End Goal item is made with care and attention to help kids chase their dreams!